Carla organizes the unglamorous middle of things: between asking for help and receiving it, between arriving in a city and having somewhere to sleep. She finds a chair before a meeting discovers it has invited someone who cannot stand.
Her lists are tools, not trophies. A household count can get the right number of meals made. In the wrong hands it can tell a creditor exactly where to knock. Carla keeps those uses apart as firmly as she can.
She works with Jilly-Quill, and occasionally around him when his worry has become another task everybody else must manage. Olga trusts her enough to take an afternoon away from the kitchen. This is a substantial credential.
She will accompany you to demand your belongings back. She will not promise that the demand will work.